Definitions
Digitaal Publiceren.com is registered with the Chamber of Commerce in Den Bosch. Digitaal Publiceren.com is part of the company HV Media. These terms and conditions are in addition to the general terms and conditions for HV Media, which can be found on the website www.hvmedia.nl. These terms and conditions are an addition to the other general terms and conditions.
Digitaal Publiceren is the contractor within these terms and conditions.
Customer is the purchaser of a product or service from Digitaal Publiceren.com
Agreement is the contract signed by both parties before Digitaal Publiceren.com proceeds with delivery to the Customer, or the online order placed through the website.
General Terms and Conditions are the conditions as described below or as described in the general terms and conditions of HV Media.
- Applicability
These General Terms and Conditions apply to all offers and deliveries from Digitaal Publiceren.com. Digitaal Publiceren.com is entitled to adjust the General Terms and Conditions at any time. The latest version of these General Terms and Conditions will be provided free of charge upon request.
- Offers and quotations
Offers and quotations made by Digitaal Publiceren.com are non-binding and are not binding under any conditions. All issued quotations are valid for 30 calendar days.
- Agreements
An Agreement contains the final arrangements regarding the product to be delivered by Digitaal Publiceren.com to the Customer. The Agreement includes technical and graphic details, price quotation, and delivery dates. In some cases, the Customer must provide information to Digitaal Publiceren.com. A final date for this is set in the Agreement. If the Customer has not provided any or insufficient information to Digitaal Publiceren.com by this date, Digitaal Publiceren.com is entitled to change the delivery date of the final product and any intermediate products. An Agreement is only binding when:
1. It is explicitly stated that it is an Agreement
2. This document is signed by Digitaal Publiceren.com or a representative of Digitaal Publiceren.com and by the Customer or a representative of the Customer
3. A delivery term has been set in writing by Digitaal Publiceren.com Digitaal Publiceren.com has the right to refuse to enter into an Agreement.
- Prices
All prices mentioned are exclusive of the applicable VAT (high rate, 21%), unless stated otherwise. If Digitaal Publiceren.com can demonstrate in writing that the cost price of a product exceeds the selling price, Digitaal Publiceren.com is entitled to increase the selling price. This does not give the Customer the right to terminate the Agreement. In addition, Digitaal Publiceren has the right to increase prices at any time, however, this does not apply to ongoing Agreements.
- Delivery
The moment of delivery is when, according to Digitaal Publiceren.com, all technical requirements of the Agreement have been met. Upon delivery, the final product is checked by Digitaal Publiceren.com for any technical defects. These will, if acknowledged by Digitaal Publiceren.com, and if possible, be adjusted within 1 (one) working day after delivery. If after delivery the Customer is not satisfied with the design, no further adjustments can be made. If the Customer wishes to make changes to content after delivery, this is the responsibility of the Customer and they must place a new order.
- Payment Shipping
Digitaal Publiceren.com is entitled to demand advance payment, and can determine the amount of the advance payment itself, up to a maximum of the total invoice amount. The standard is 50% at the start of the project. After delivery of the final product, the Customer must have paid the full invoice amount to Digitaal Publiceren.com within 30 (thirty) days. If the Customer has not complied with this, Digitaal Publiceren.com is entitled to charge up to 2 (two) times the invoice amount, plus any collection costs. In addition, Digitaal Publiceren.com has the right to take the publication offline (temporarily) after the payment obligation has lapsed.
The shipping is done digitally by email. You will receive an email containing the HTML embed code, the link to the working browsable publication, and after payment of the order, all files of the browsable publication will follow via WeTransfer. The shipping takes place within 1 working day after completing your order.
- Liability
Digitaal Publiceren.com is not liable for direct or indirect damage resulting from or caused by defects in delivered products and services, or incorrect or untimely delivery of products and services to the Customer. Any liability for business damage (business interruption, loss of income, etc.), data loss or reduction, and/or consequential damage, caused by any reason, including delay in the delivery time of products and services, is expressly excluded. Digitaal Publiceren.com is not liable for damage suffered by the customer or third parties, caused by Digitaal Publiceren.com or products and services delivered by Digitaal Publiceren.com. Digitaal Publiceren.com cannot be held liable for any consequences for the customer if the deadline is not met. Digitaal Publiceren.com is not liable if it cannot meet the (possible) agreed deadline. The customer indemnifies Digitaal Publiceren.com and its employees against claims from third parties for compensation of material and immaterial damage, which is directly or indirectly caused by (use of) the products and services delivered by Digitaal Publiceren.com. The liability of Digitaal Publiceren.com under the agreement concluded with the customer is never higher than the invoice amount.
- Right of retention
All products remain the property of Digitaal Publiceren.com until the full invoice amount has been paid by the other party. Digitaal Publiceren.com is entitled to apply the right of retention if payment is not made after the agreed term. More information on this point can be found in Art. 1612 B.W.
- Cancellation conditions
It is not possible to cancel an order. Once the order has been placed, it is processed immediately. Since the product is custom-made based on the provided input, it is not possible to use the right of withdrawal.