Dissertatien Pages

ABRI DISSERTATION SERIES 226 AMSTERDAM IN SCIENCE, BUSINESS AND SOCIETY ABRI AMSTERDAM BUSINESS RESEARCH INSTITUTE WWW.ABRI.VU.NL UNDERSTANDING THE TRANSFER-TO-WORK OF SOFT SKILLS TRAINING With soft skills of employees becoming increasingly important for their successful performance, organisations spend a large amount of money on employee soft skills training. However, it often remains unclear to what extend such training is effective. This dissertation shows that transfer-to-work after a soft skills training unfold in a stepwise, staged process, that start with being motivated to transfer, followed by using the new skills. This use of skills may consequently turn into improved performance. In each transfer step, barriers to transfer may exist. Additionally, the current research found that being specific about the type, context and timeframe of performance is pivotal in gaining insight into successful transfer, because the open character of soft skills may lead to many different types of outcomes in many different contexts (even unwanted transfer outcomes). About the author Jolanda Botke was born on 2nd September, 1967 in Leeuwarden, the Netherlands. After stu- dying Educational Technology at Twente University she started working as an Educational Consultant at CINOP where she worked for 14 years. She then started her own business, Pelikaan Performance Advies BV in 2004. As a self-employed professional, Jolanda Bot- ke has worked for many educational and training organisations. In 2014, she started her PhD-project on transfer of training at the Vrije Universiteit Amsterdam, Depart- ment of Management and Organization. She presented her research at interna- tional conferences, including the Academy of Management annual meeting and the EARLI-SIG14 Conference for Research on Learning and Instruction. She currently works as a lecturer at Tilburg University, Department of Human Re- source Studies and as a self-employed educational consultant. ISBN 978-90-361-0667-2

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